Refund Eligibility
All purchases of eteritum are final. Due to the digital nature of the product, refunds are not provided once access has been delivered, except where required by law.
Exceptions
- If the script is confirmed non-functional for more than 72 consecutive hours and no fix or compensation is provided, you may request a refund.
- If you were charged twice for the same purchase, the duplicate charge will be refunded.
- Refund requests must be made through the official Discord server within 7 days of the issue.
Non-Refundable Cases
- Account bans issued for violating the Terms of Service.
- Change of mind or lack of use.
- Executor or game updates temporarily breaking the script.
- Shared, leaked, or resold access being revoked.
Chargebacks
Opening a chargeback or dispute without contacting support first results in an immediate, permanent ban from all eteritum services and blacklisting from future purchases.
Processing
Approved refunds are processed through the original payment method within 5–10 business days. Processing times depend on your payment provider.